Please wear non-marking indoor court shoes to help protect our playing surfaces. We recommend comfortable athletic wear.

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No gear? No problem. We’ve got rentals available on-site:

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• Pickleball paddles: $5
• Padel rackets: $7

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Forgot something? Stop by the Fairgrounds Pro Shop for everything you need on and off the courts. We carry clothing, accessories, hard goods, and more, so you can look the part and play your best.

Please be advised that cancellations made up to 8 hours before your reservation will be processed as a full refund to your account in the form of credits. Cancellations made within 8 hours of your reservation will result in you still having to pay in full.

Of course. Visit our Contact Us page and one of our team members will be happy to help.

We’re open to partnerships! Get in touch with Monika! monika@visitfairgrounds.com

No problem. Our team is happy to teach you the basics of pickleball or padel when you arrive. You can also learn more about the rules of gameplay on our blog.

Fairgrounds is open to all ages.

Our Pro Shop offers a variety of gear for sale or rent. Balls are included with paddle rental or Learn to Play lessons.

What Is DUPR?

DUPR stands for Dynamic Universal Pickleball Rating — the most trusted rating system in the sport. Ratings range from 2.0 to 8.0 and update automatically based on your match results using DUPR’s advanced algorithm.

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What Is DUPR-Verified Programming?

Certain Fairgrounds programs are now DUPR-verified, which means players must fall within a specific rating range to register. This ensures a consistent level of play and a better on-court experience for everyone.

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Here’s how to link your existing DUPR with Fairgrounds:

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1. Tap the Account tab
2. Tap DUPR Rating
3. Follow the link to log in with your DUPR username + password

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That’s it! Your rating will now be visible inside your Fairgrounds account.

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Don’t have a DUPR yet? Here’s how to get started:

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1. Create a free DUPR account at mydupr.com
2. Log matches with other DUPR players (both players must confirm the score)
3. Join a Fairgrounds DUPR Clinic or event — we’ll log results for you!

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The more matches you log, the more accurate your rating becomes.

Checking in is quick and contactless — here’s how to do it using the QR code scanner at Fairgrounds:

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1. When you arrive for your reservation or event, a Check-In button will appear on your screen (it becomes active shortly before your start time)
2. Tap Check-In to generate your personal QR code
3. Hold your phone up to the scanner at the front desk
4. When you hear a buzz, you’re good to go — you’re checked in!

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Need help or don’t see the Check-In button? Our on-site team is always happy to assist.

Booking a coach for a private lesson is simple:

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1. Start a court reservation
2. Tap “Add a Coach”
3. Select the number of players (up to 6 per lesson)
4. Confirm your booking — and you’re set to rally

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Whether you're working on your serve or learning from scratch, there’s a coach for every level:

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• Browse our full coach roster
• Each coach has a detailed bio, coaching philosophy, and player level
• You can filter by coach and view real-time availability for the week

You can cancel a reservation or your participation in an event if your plans change.

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1. Go to the Reservations tab in your account.
2. Find the reservation or event you wish to cancel.
3. Click Cancel reservation.
4. Confirm by clicking Yes, cancel.
5. A pop-up will show the cancellation policy and whether a fee applies.

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• Standard Policy: You can cancel any reservation or event at least 8 hours in advance for a full refund or credit. Cancellations made within 8 hours of your scheduled start time are subject to a full charge.
• Events & Tournaments: Some events may require more advanced notice to qualify for a free cancellation. If no specific cancellation window is provided in the event details, our 8-hour policy applies.
• Grace Period: There’s a 10-minute grace period after booking where you can cancel without penalty. Note: This grace period does not apply to bookings made within 40 minutes of the event or reservation start time.

If your promo code isn’t working, don’t worry — here are a couple of quick things to check:

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Make Sure You’ve Added a Credit Card

Even if your booking is free with a promo code, you still need a credit card on file to complete the reservation.

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1. Head to the Account tab
2. Tap Account Info and add your card details
3. Once your credit card is added, try using the promo code again.

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Try Booking on the Web

Sometimes codes work better through the desktop experience.

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1. Go to PodPlay and try booking again with your code.

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Still not working? Reach out to us at info@visitfairgrounds.com and we’ll get it sorted.

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You can book a court anytime by heading to the “Booking” tab. Here’s how:

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1. Choose your location.
2. Tap the day and time you want to play.
3. On the next screen, set your group size, choose a court, and even add a coach if you want to book a lesson.
4. Hit “Reserve” and you’re all set.

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You’ll need to create a child profile before booking any kids programming. Here’s how:

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1. Head to the “Account” tab
2. Tap “Account Info”
3. Scroll to “Kids Profiles”

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If you already have a profile set up, you’ll see it listed here. You can edit an existing profile or tap “Add a Kid Profile” to create a new one.

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1. You’ll be prompted to enter:
2. Your child’s name and date of birth
3. Any allergies or medical info
4. Your preferred location (this helps pre-fill waivers for future bookings)

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You'll also need to sign a waiver on their behalf. Just like adult accounts, waivers are location-specific — but once signed, you’re good to go for that location.

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Our system uses passwordless access by default, but if you’d prefer to create one, here’s how:

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1. Go to the Account tab.
2. Tap Log Out (top right corner).
3. On the login screen, instead of entering your email, tap “Login with your password”.

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You’ll now see two options:

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• Reset your password
• Sign in without a password (returns to the usual email flow)

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1. Tap Reset your password.
2. Enter your email address and hit Send Link.
3. Check your inbox for a password reset email.
4. Tap the RESET YOUR PASSWORD button in the email.
5. A new browser tab will open — enter your new password and hit Reset Password

Before hitting the court, every Fairgrounds member needs to accept our Liability Waiver — a standard step to keep everyone safe and in the know.

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1. Go to PodPlay and log in.
2. Click the Account tab.
3. Click the Liability Waiver button and follow the steps to complete it.

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If you try to book a court or join a league/event, the app will prompt you to sign the waiver before checkout.

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1. Log into your account at PodPlay.
2. Click your profile icon (top right corner) and select Account Info.
3. Click Phone, enter your number, and hit Send Code.
4. You’ll receive a text — enter the code to verify.

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You're all set. Your number is now linked to your account!

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Stuck in a sign-up loop? Here’s what to do:

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1. Don’t tap the button — press and hold the “Sign Up / Sign In” button in the email.
2. Tap “Copy Link.”
3. Open your browser manually (Safari, Chrome, etc.) and paste the link into the address bar.
4. Hit enter — and you’re good to go.

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Still having issues? Reach out to us at info@visitfairgrounds.com — we’re here to help.

Setting up your Fairgrounds profile via Podplay is quick and easy — here’s how to get started:

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1. Open the Web Portal

Head to PodPlay and type in your email. Whether you're an existing member or new to Fairgrounds, just enter your email to either complete your profile or set it up for the first time.

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2. Check Your Inbox

You’ll receive an email to verify your address — we just want to make sure it’s really you!

(Don’t see it? Take a peek into your spam folder.)

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3. Complete Your Profile

Navigate to your Account tab and click Account Info. Enter your first name, last name, and credit card details.

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4. Accept the Waivers

Review and accept the Liability Waiver, Terms of Service, and Privacy Policy before proceeding.

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And just like that — you’re in 🎾

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Stuck in a loop during sign up or sign in? Check the below FAQ for troubleshoot support and tips.

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Want to divide the cost of your court reservation with friends? Here's how to do it:

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1. Toggle ‘Split the Bill’ at Checkout

On the final booking screen, turn on the Split the Bill option. You’ll see an estimate of how much each player will pay based on the number of players added.

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2. The Reservation Holder is Charged First

The full cost of the reservation is temporarily held on the Reservation Holder’s card to secure the booking. Don’t worry — once the session is over and everyone’s payments go through, your charge will adjust automatically.

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3. Invite Friends to Split

Once you book, invite your friends to join the reservation. They’ll get a prompt to confirm they agree to pay their share, and a hold will be placed on their cards for their portion.

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What if Someone Cancels or Their Payment Fails?

Depending on the pricing model, the cost may either:

• Be covered by the Reservation Holder
• Or be re-split evenly among remaining attendees
• (For example: if 1 person drops from a $44 booking for 4, the other 3 each pay ~$14.67.)

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Final Charges Are Processed After You Play

After the reservation:

• Everyone’s cards are charged their final amount
• The Reservation Holder’s initial hold is updated to reflect the new total
• Note: Only the Reservation Holder receives an email receipt. Guests do not receive a confirmation email.

Whether you’re planning a team social, birthday tournament, or a brand activation — Fairgrounds has you covered.

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You can host private events at any of our Fairgrounds locations. Visit our Events Page and fill out the inquiry form for your preferred location. A member of our events team will be in touch to help you plan the perfect outing.

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Looking for Something Custom?

We also offer custom activations for brands, organizations, and communities. Whether it’s a product launch, pop-up league, or something totally unique, our team can help bring your vision to life.

Looking to join a session? Head to the “Programs” tab to view and book upcoming clinics, open play, and more.

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1. Filter by level, location, and program type
2. Tap the day you want to attend
3. Find the session you want and hit “Sign Up”

1. Head to the “Programs” tab.
2. Filter by “Kids Programming” or look for any program labeled with “Kids” in the title
3. Tap “Sign Up”
4. Choose which child you’re booking for
5. Tap “Submit Payment” and you’re all set!

We welcome event organizers to arrive up to 20 minutes before your event to welcome your guests and start setting up decor if the lounge space is available to do so. If you require more than 20 minutes of set up prior to your event, please take this into consideration before booking as an extra hour of space rental may be required.

While we understand you may not need coaching, we recommend all parties including at least one hour of professional coaching to help organize play and ensure a smooth experience, especially for beginners. Unfortunately, we are unable to remove coaching from the package as it is a key part of the event structure.

Yes, we offer additional coaching options! Our experienced coaches are available for $150 per hour. You can add extra coaching hours beyond what’s included in your package, or opt to book a second coach for those parties that include many new players or who are looking for extra guidance and attention.

If you choose the tournament option, our staff will organize the tournament for your event, and a coach will oversee and run the competition. Please note that this option requires a minimum of 2 hours of coaching.

Once you finalize your booking preferences, you will receive a client booking agreement. This Agreement must be signed and returned to confirm the booking of the event along with a non-refundable deposit of 50% of the total event cost. The remaining balance is due no later than 14 days before the event date.

If you're unable to attend due to illness, we’ll gladly help you rebook your event at no additional charge if the request is made more than 14 days ahead of your original event date. If the request is made less than 14 days ahead of your event, you may choose a new date, but the 50% non-refundable deposit will be forfeited. A new deposit will be required to confirm the new date.

While we are not a licensed venue, we can apply for a Special Occasion Permit (SOP) to allow the service of alcohol at your event, provided it is a full buyout. Please note that there is an additional $100 fee for the permit, and alcohol will only be served to guests who are of legal drinking age.

We’re happy to assist you in rebooking your event at no extra charge if the request is made more than 14 days prior to the original event date. If the rebooking request is made within 14 days of the event, you may choose a new date; however, the 50% non-refundable deposit will be forfeited. A new deposit will be required to secure the new date.

All changes or cancellations must be submitted in writing. Please note that cancellations or modifications will not be accepted within 14 days of the event date. If a cancellation is made within this 14-day period, the client will forfeit the 50% non-refundable deposit.

No, additional signage outside the facility is not allowed without prior approval from the Cloverdale facility staff.

Yes, there is an additional charge of $50 per hour for every 25 people over 100 people, which covers the cost of two extra staff members.

All events require a 50% non refundable deposit to confirm booking, with the remainder of the amount due 14 days prior to the event. Members have up to 14 days prior to the event for any cancellations. All cancellations will be rebooked for another date.

Everyone who enters Fairgrounds must become a free member. This ensures everyone, playing or not, is covered under our safety liability.

Bar service is available with our food and beverage partner but can only be accommodated with full space bookouts or our private event space, 5 court bookout.

If the non-refundable 50% deposit is not received within 48 hours of placing the hold, the event hold will be removed, and the booking will be cancelled.

To confirm your event, simply complete the Private/Group Event Google Form or our Corporate Event Google Form. Once submitted, our team will reach out to finalize the details. Once the details are finalized, a 50% non-refundable deposit is required within 48 hours in order to confirm your booking.

Our event packages are carefully designed to provide excellent value and an exceptional experience. While we’re happy to discuss optional add-ons, these are charged separately. Unfortunately, we’re unable to offer additional services or customizations at no cost. We appreciate your understanding!

While you can reserve courts individually at a lower cost, an event package offers significant benefits: personalized learn-to-play instruction, tailored programming, and guaranteed advanced bookings for your desired date and time. Court bookings via the booking platform only become available 10 days before your preferred date & time and therefore might not be available due to high demand.

Yes, all our locations offer convenient parking options, though availability may vary based on the site.

The final event cost is determined after confirming your package, preferences and add-on selections. You will receive a breakdown of the costs before finalizing your booking.

Pricing varies based on group size, duration, and any additional services. Fill out either our Private/Group Event Google Form or our Corporate Event Google Form to receive a detailed quote tailored to your event.

A hold on a date can only be placed for 48 hours. After that, the hold will be removed unless the 50% deposit is received.

Our courts are in high demand, for smaller private events, we recommend booking at least 2-4 weeks in advance to secure your desired date and time, corporate events require 1 month's notice.

Yes, we offer flexible booking times, including evenings and weekends, to suit your group’s schedule. Availability may vary, so we recommend booking early to secure your preferred time slot.

While we don’t offer in-house catering, you’re welcome to bring your own food or work with local caterers. Some of our locations are conveniently close to great dining options if you prefer to plan a post-game meal offsite.

Not at all! We offer beginner-friendly learn-to-play sessions led by our certified instructors, so everyone can enjoy, regardless of experience level.

Private event bookings are a minimum of 2 hours, but we’re happy to discuss custom durations based on your needs.

Our venues can accommodate groups of various sizes depending on the location and available courts. Typically, each court can host 4-6 players at a time, but larger groups can rotate players for an inclusive and active experience.

Our packages typically include court bookings, lounge area and optional learn-to-play instruction or group programming led by our experienced facilitators. Customizations, such as extended playtime, equipment add-on, or additional services can be arranged.

Fairgrounds is the perfect venue for a wide range of events, including team-building activities, corporate gatherings, birthday parties, family reunions, and holiday celebrations.